Refund Policy

Returns/Refunds:

Our policy is very straightforward. If you aren't satisfied with your purchase, simply return the product(s) to us. No questions asked. Please email us to request a pre-paid return label.

In order to be eligible for a return, the item must be unused, in the same condition that you received it and the item must have a hang tag. It must also be in the original packaging and it must be returned within 7 days from when you received the order. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a week after we have received the returned product.

Please send your return item to 23352 Madero, Suite L, Mission Viejo, California, 92691, U.S.

For any questions regarding returns, please contact us at terrathread@terrathreadhome.com